Mail Box AI

Your sales emails, read and qualified for you

Enquiries arrive by email, scatter across several mailboxes and get lost in threads that split in two. Mail Box AI reads those exchanges, identifies the prospect and their need, classifies the sales stage, groups related conversations and surfaces the opportunities — without a single line being keyed in by hand.

−70% handling time 91% qualification rate +50% sales responsiveness
Mail Box AI
Analysis running · 12,560 emails processed
New enquiry detected
Hello, we have 150 employees and are looking for an HR management solution. Could you send us a demo?
h.dupont@groupe-atlas.ma · HR Manager09:14
Analysis completeTypeInbound lead95% confidenceNeedHR management · 150 employeesProductAmplitude HRStageQualification09:14
Recommended action: offer a demo this week. Record pushed to the CRM, follow-up scheduled for day 3.09:14
1 sanalysis
95 %confidence
Leadtype
Mediumpriority
What you can do

Five steps, from the email received to the opportunity tracked

Click a step to see in detail what Mail Box AI does with your sales emails.

Your mailboxes stay yours

Mail Box AI connects to your existing mailboxes — Microsoft 365, Google Workspace, IMAP — and reads incoming messages, threads, attachments and history. Nobody changes address, nobody leaves Outlook: the processing happens alongside, and what it produces appears in a separate view.

  • Connection to Microsoft 365, Google Workspace or IMAP
  • Incoming emails, discussion threads and attachments
  • Import of your existing history
  • Conversations updated in real time
  • Automatic attachment detection
  • Deduplication and context rebuilding
Synchronisation
3 mailboxes connected
1,825 emails imported · 2,140 conversations rebuilt
Attachments extracted and linked to the customer
1 825emails
2 140conversations
Real timetracked

What a salesperson reads in three minutes, the AI reads in one second

The engine identifies the sender and their organisation, extracts the useful information — headcount, budget, deadline — recognises the products mentioned and classifies the sales stage. Every conclusion carries a confidence score: below the threshold, the enquiry goes to human review rather than to an automatic decision.

  • Identification of the customer and their organisation
  • Extraction of the key information from the email
  • Detection of the products and services of interest
  • Automatic classification of the prospect's stage
  • A confidence score on every conclusion
  • Human review below the confidence threshold
Need analysis
Confidence score 95%
Need identified: HR management · Headcount: 150 employees
Recommended product: Amplitude HR · High match
95 %confidence
91 %qualified
1 sanalysis

The sorting that no longer has to be done by hand

Enquiries file themselves: sales lead, demo request, quote request, live opportunity, support. Priority is inferred from the content and the age — a quote awaited for three days rises above a general question received this morning.

  • Sales leads, demos, quotes and opportunities
  • Support requests separated from the sales flow
  • Automatic prioritisation by content and age
  • Queues by team, by product or by market
  • Alert on enquiries unanswered for 24 hours
  • Labels adjustable to your organisation
To handle today
124 enquiries
Urgent: 18 · Quotes to send: 32 · Hot opportunities: 24
Customer follow-ups: 38 · Demos scheduled: 12
124to handle
18urgent
24 htarget time

One project, one conversation

A single case often spawns several threads: a reply from another email client, an internal forward, a changed subject line. Mail Box AI recognises that it is the same matter, merges the related threads and rebuilds a single history, with every attachment linked to the right customer.

  • Merging of threads about the same matter
  • Consolidated history, in chronological order
  • A unified customer view, across all contacts
  • Attachments gathered and accessible
  • Conversation tracking from one exchange to the next
  • New messages attached to the existing case
Unified customer view
Groupe Atlas · 4 threads merged
4 threads brought together · 3 contacts · 11 attachments
History consolidated since 12 March
2 140grouped
+16 %this month
1customer view

The pipeline fills itself

Every qualified enquiry enters the pipeline and advances as the exchanges go on: lead, qualification, demo, proposal, contract. The conversion rates from one stage to the next calculate themselves, and follow-ups are suggested at the moment they stand a chance of working.

  • Five stages: lead, qualification, demo, proposal, contract
  • Conversion rate calculated at each stage
  • Follow-ups recommended at the right moment
  • Sales metrics and management reports
  • Tracking by team and by salesperson
  • Export and feed into your CRM
Pipeline this month
€450k · average cycle 32 days
128 leads → 78 qualified → 42 demos → 21 proposals → 12 contracts
Overall conversion rate: 7% · Live opportunities: €120k
€450kpipeline
32 dcycle
7 %conversion
Use cases

What Mail Box AI puts right

Six symptoms familiar to every organisation whose enquiries arrive by email. None of them is fixed by changing email provider.

Scattered emails

Customer exchanges are spread across several mailboxes and several people.

Centralised view

Multiple threads

One project spawns several discussions that can no longer be connected.

Merged threads

Manual qualification

Teams spend their morning reading, sorting and analysing emails.

Automatic qualification

Lost information

A figure, a deadline, a name: what matters gets diluted across several exchanges.

Key data extraction

Time-consuming follow-up

Managing enquiries by hand delays the sales response.

Automatic pipeline

Lack of visibility

No overall view of live opportunities and conversations.

Real-time dashboard

Missed opportunities

An enquiry left unanswered for three days is a deal lost without anyone knowing.

24-hour alert

Scattered attachments

The specification is in one thread, the quote in another, the follow-up in a third.

Documents brought together

Handovers

One salesperson away, and the case starts from scratch for whoever picks it up.

Consolidated history
Features

What the platform does, precisely

Synchronisation, analysis, consolidation and management in one subscription, with no change to your email system.

Email synchronisation

Microsoft 365, Google Workspace or IMAP. Incoming emails, threads, attachments and history, updated in real time — with no change of address and without leaving your email client.

Analysis and qualification

Identification of the customer and their organisation, extraction of the key information, detection of the products of interest, classification of the sales stage, a confidence score on every conclusion.

Conversation consolidation

Related threads merged, history consolidated, customer view unified and attachments gathered. Deduplication and context rebuilding at import.

Enquiry prioritisation

Leads, quotes, demos, opportunities and support in separate queues, ordered by real urgency. Alert on enquiries unanswered for 24 hours.

Sales management

A five-stage pipeline, conversion rates, average cycle, metrics by team and by salesperson. Management reports and export.

Your data stays yours

Emails are processed for your own purposes, never to train a shared model. Hosting, retention period and deletion are set out in the contract.

Use cases

The application, screen by screen

What your teams see: the processing architecture, the record produced by the analysis, the pipeline as it advances, and the dashboard.

The processing

Functional architecture

Five steps between the email received and the opportunity tracked: synchronisation, analysis engine, classification, conversation consolidation, sales management. Each produces data the next one can use — nothing is left to re-keying.

  • Synchronisation of emails, threads and attachments
  • Intelligent analysis: customer, need, products, stage
  • Classification: leads, quotes, demos, support
  • Consolidation, then management in real time
Architecture fonctionnelle — Le traitement
The record produced

AI qualification

On the left the email as it arrives, on the right what the analysis draws from it: the need identified, the recommended product, the sales stage and a confidence score. This record is what replaces reading and keying by hand.

  • A confidence score shown on every conclusion
  • Recommended product and match rated
  • Main need and sales stage detected
  • Priority and enquiry type assigned
Qualification par l'IA — La fiche produite
The pipeline

Sales cycle

From detecting the need to the signature, each stage carries its volume and its conversion rate. The figures calculate themselves from the exchanges: nobody has to keep a spreadsheet up to date.

  • Lead, qualification, demo, proposal, contract
  • Conversion rate calculated between each stage
  • Follow-ups recommended at the right moment
  • Average cycle and total pipeline tracked continuously
Cycle commercial — Le pipeline
The management view

Dashboard

A complete view of your sales exchanges: emails analysed, opportunities detected, handling time, qualification rate, responsiveness. And on the right, the day's priorities, ranked by real urgency.

  • Emails analysed, opportunities detected, responsiveness
  • Sales pipeline and conversion rate by stage
  • The day's priorities: urgent items, quotes, follow-ups
  • Comparison with the previous month
Tableau de bord — Le pilotage
Results

The application, screen by screen

What your teams see: the processing architecture, the record produced by the analysis, the pipeline as it advances, and the dashboard.

−70%Email handling time
+50 %Sales responsiveness
+35 %Opportunity conversion rate
+40 %Sales visibility
+60 %Exchanges centralised
×4Estimated operational gain

Today

  • Emails scattered across several mailboxes
  • Qualification done by hand, in the morning
  • Opportunities lost for want of a follow-up
  • Time spent searching in Outlook
  • Pipeline invisible until the monthly report

With Mail Box AI

  • Conversations unified by case
  • Automatic qualification on arrival
  • Intelligent prioritisation of enquiries
  • Consolidated history, attachments linked
  • Real-time dashboard
Customers

Trusted by

Enterprises, institutions and public bodies, in Morocco and abroad. The same organisations, whatever the channel.

Employee, supplier and customer communication

Customer and employee communication

Customer and employee communication

Supplier communication

Customer and employee communication

Candidate and employer communication

Member and partner communication

Member communication

Partner and donor communication

Customer communication

Customer notifications from the CRM

Customer communication

Candidate and employer communication

Member communication

Customer and partner communication

Supplier communication

Student and partner communication

Tourism industry communication

Customer communication

Member communication

Customer and user communication

Student and administration communication

Student and administration communication

Customer and store communication

Employee communication

Customer and prospect communication

Customer and prospect communication

Customer communication

Customer communication

Customer communication

Customer notifications and relations

Customer and supplier notifications

Customer notifications and campaigns

Industries

Useful anywhere enquiries arrive by email

Services and consulting

Tenders, specifications, proposals: the thread that matters no longer gets lost.

Industry and B2B

Price requests, technical specifications, recurring orders qualified on arrival.

Software vendors and integrators

Inbound leads, demo requests and renewals tracked in one pipeline.

Banking and insurance

Quote requests and live cases, with the customer's full history.

Transport and logistics

Quotations, claims and shipment tracking sorted before they reach the teams.

Education and training

Enrolment and information requests qualified by programme.

Real estate

Viewing requests and financing files linked to the right property.

Public sector

Approaches and information requests routed to the right department.

Getting started

Your sales inbox under control in 4 phases

From connecting the mailboxes to the first usable pipeline, a mapped-out path and a single point of contact.

1Scoping and connection
Review of your mailboxes and your enquiry flows
Connection to Microsoft 365, Google Workspace or IMAP
Access and roles created
2Import and rebuilding
History imported and threads merged
Context rebuilt and duplicates removed
Attachments extracted and linked
3Tuning the analysis
Your products, your labels, your sales stages
Confidence threshold and human-review rules
Testing on your real emails, with your sales team
4Go-live and follow-up
Opened to the sales teams
Training on the dashboard and the queues
Monthly review of the rates and adjustment of the rules

Typical timeline: mailboxes connected within 48 hours, analysis tuned and pipeline usable within two to four weeks depending on the volume of history.

How pricing works

A proposal built on your volumes

Mail Box AI is not billed per message like SMS: the cost depends on the volume, the number of users and what you automate. We therefore build a tailored proposal after a thirty-minute conversation.

Conversation volume

How many conversations open each month, and how many resolve without a human. This is the main cost driver.

Number of agents

How many people log into the shared inbox, and during which hours. An extra agent can be added at any time.

What you automate

Guided journeys, catalogue connection, CRM or ERP integration: setup is quoted once, then running costs apply.

Let's talk — we reply within one business day

Tell us your current volume and your most frequent requests. We come back with a costed proposal and a rollout schedule, with no commitment.

Frequently asked questions

Everything about Mail Box AI

No, and that is the starting point. Your teams keep their addresses, their email client and their habits. Mail Box AI connects to your mailboxes — Microsoft 365, Google Workspace or IMAP — reads what comes in and produces a view alongside. A project that requires changing tools fails after three weeks; this one requires nothing.

Yes, and the setup allows for it. Every conclusion carries a confidence score. Above the threshold you set, the enquiry is classified automatically; below it, it goes to human review. A salesperson can correct a qualification at any time, and those corrections are used to adjust the rules. The observed rate is around 91%, which leaves roughly one enquiry in eleven to check.

By the actual subject matter, not just the message's subject line. A reply sent from another email client, an internal forward, a rewritten subject: these cases break the usual linking. The analysis draws on the people involved, the references quoted, the attachments and the content to recognise that it is the same case.

You set the scopes: a salesperson sees their own cases, a manager their team, management the whole. Personal mailboxes are not opened to everyone by virtue of the connection: only conversations attached to a sales case appear in the shared view.

No, it feeds it. A CRM waits to be filled in; that is precisely what nobody does. Mail Box AI produces the record, the need, the stage and the history from the emails, then pushes them into your CRM. If you don't have one, the built-in management view may be enough to begin with.

Across the deployments observed: about 70% less time spent handling emails, 50% more sales responsiveness, and a third more conversion on the opportunities detected. These figures depend on your volume and your current sales discipline — we recalculate them on your own data during the testing phase, before any commitment.

They remain yours. They are analysed to produce your qualifications, are not used to train a shared model, and are deleted at your request. Hosting and retention are set out in the contract; for sensitive activities, we look at dedicated hosting.

Mailboxes are connected within forty-eight hours. Importing the history, merging the threads and tuning the analysis to your products takes two to four weeks depending on volume. The pipeline becomes usable as soon as testing ends.

In Morocco, personal data processing falls under Law 09-08 and the CNDP: the emails analysed contain personal data — your prospects' as well as your employees' — and must appear in your declaration. Informing the data subjects, and informing your teams of the scope analysed, should be planned for. Processing is logged, and deletion requests are kept and exportable. We are not lawyers: have your setup and your CNDP declaration reviewed by your counsel.

The GDPR applies in full: legal basis, informing data subjects, retention period and the right to erasure. Two points deserve attention here — the analysis covers exchanges containing third-party data, and it also concerns your employees, which brings in staff information duties and sometimes consultation of employee representative bodies. The European AI Act applies on top. Processing is logged and exportable. We are not lawyers: have your setup reviewed by your counsel.

In the United States, state privacy laws — including California's CCPA — grant rights of access and deletion to the people whose data is processed, including in a business context. Since the analysis also covers your employees' messages, staff notification falls under each state's employment law. Processing is logged and exportable. We are not lawyers: have your setup reviewed by your counsel.

Yes. We connect one mailbox to a sample of your history and show you what the analysis draws from it: qualifications, merged threads, opportunities detected. You judge on your own emails rather than on a prepared demo.

Contact

Let's talk about your sales emails

Morocco

CAF OFFICE, 1er étage, N° 2
Casablanca 20000, Maroc

+212 662-583818

United States

224 W 35th St Ste 500 N 1018
New York, NY 10001, United States

+1 (347) 789-2280